> For the complete documentation index, see [llms.txt](https://docs.boston.gov/digital/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.boston.gov/digital/projects/inactive-projects/311.md).

# Project: 311 (Salesforce Upgrade)

INACTIVE

This project is unfinished but lived inside our monorepo; we started to get security warning for modules that needed to updated but doing so was proving to be difficult. Instead of continuing to with security update we are removing this project from the mono repo. We made backs so we can get back this point if we revisit this project.

* [G-Drive](https://drive.google.com/file/d/1qwN8-OfvPdtIRaUUtk5j2hrmU8P8r9Kd/view?usp=sharing)
* [S3](https://cob-digital-archives.s3.amazonaws.com/digital/branches/311-indexer.zip)
* [Repo Branch](https://github.com/CityOfBoston/digital/tree/311)

Historical wiki information on this project: 

New frontend to replace 311.boston.gov when the new Salesforce-based backend rolls out.

#### Links

* **Dev:** <https://311.digital-staging.boston.gov/>
* **UAT:** <https://311-uat.digital-staging.boston.gov/>
* **GitHub:**
  * App: [CityOfBoston/digital](https://github.com/CityOfBoston/digital/tree/develop/services-js/311)
  * Indexer: [CityOfBoston/digital](https://github.com/CityOfBoston/digital/tree/develop/services-js/311-indexer)
  * Mayors24 redirector: [CityOfBoston/mayors24-redirector](https://github.com/CityOfBoston/mayors24-redirector)
  * Crowdsourcing app: [CityOfBoston/311-description-crowdsource](https://github.com/CityOfBoston/311-description-crowdsource)
* **Designs:** <https://drive.google.com/file/d/17w1I-RSg67PH9fjA_6HWnI9roMCztQyl/view?usp=sharing>&#x20;

#### Contacts

* **Product:** Reilly Zlab
* **Engineering:** Fiona Hopkins
* **Prediction Endpoint:** Albert Lee, Maria Borisova

#### Documentation

* [Digital team cutover plan](https://docs.google.com/document/d/1WpRvUBoF-Qg70DWT7PE8ZEURepQDKyj9tc_kE9RLYaQ/edit?disco=AAAABRCW61A\&ts=5a1f1812)
* [Locator Test Results](https://docs.google.com/spreadsheets/d/1OSQiyMkbNYRpGAp73LKF-B0Su1IhlFgryq1q4NQo9vM/edit?ts=5a1c2401#gid=0)
* [Integrator Test Plan](https://docs.google.com/spreadsheets/d/1URGZE2EFJXy7CqRNg5PMMopzCDq_f52MUnJQ7DQ7Ggg/edit?ts=5a2eaa47)
* [311 iteration gif](https://drive.google.com/file/d/1yKJUvkhyp1rp8DU6juoxmqZ9MdR1F3lB/view?usp=sharing)
* [Prediction endpoint](https://github.com/CityOfBoston/311-test-infra/blob/master/README.md)

#### Potential Future Enhancements \[which will be cleared out quarterly based on public feedback/needs]

* [Allow ability to view private/blocked cases on unauthenticated version of site](https://github.com/CityOfBoston/311/issues/374)
* [Automate list of top requests on homepage](https://github.com/CityOfBoston/311/issues/303)
* [Add top services requested to 'all service requests' page](https://github.com/CityOfBoston/311/issues/332)
* [Add icons to map view](https://github.com/CityOfBoston/311/issues/227)
* [Prompt for MBTA for transit issues](https://github.com/CityOfBoston/311/issues/228)
* ["Expand All" button on All Services page](https://github.com/CityOfBoston/311/issues/752)
* [Add accessibility toolbar on mobile](https://github.com/CityOfBoston/311/issues/397)
* [Run site through bing translate](https://github.com/CityOfBoston/311/issues/214)
* [Move 'Unit' Down One Line on Location Picker](https://github.com/CityOfBoston/311/issues/772)
* Add in status bar. Example: <https://balt311.baltimorecity.gov/citizen/request/PARKCAN/location>
* In line editing of information before submitting. Example: <https://balt311.baltimorecity.gov/citizen/request/PARKCAN/submit>