This app initiates and manages inquiries from the public on existing workers' compensation claims filed with the City.
This is a form and data grid C# app hosted on ZPCOBWEB01 (cityofboston.gov IIS server in DMZ).
The application is found in the folder at /wwwcob/workerscomp/inquiryform.
The normal workflow is:
Inquiry is filed by a member of the public at workerscomp/inquiryform.aspx.
The inquiry is saved in a database table workerscomp.inquiries in VSQL01
An email is returned to the inquirer
The workers compensation team login to workercomp/inquiryform/inquiryadmin.aspx and review the request.
They can make notes and mark the inquiry as open or closed
They can respond to the inquirer using (email sent via /workerscomp/inquiryform/response.aspx
The database server used is on VSQL01 (DMZ database), and the database is workerscomp.
As of March 2023, emails are now routed through justice.cityhall.boston.cob. (prior to 2023 updates ZSMTP01 - smtp.web.cob was used)